We currently only deliver Orders placed via the Website/Website Call Centre to addresses within the United Arab Emirates.
The following options are available for delivery to your requested address in the United Arab Emirates:
Standard Shipping Fee: 10 AED
**FREE shipping for orders above 250 AED
Dubai | Sharjah | Ajman: 1 to 2 working days**
Abu Dhabi | Al Ai: 3 to 5 working days**
Abu Dhabi Western Region: 3 to 5 working days**
Umm Al Quwain, Ras Al Khaimah, Fujairah: 2 to 3 working days**
* Orders placed on any UAE public holiday will be deemed placed on the first day following the date on which the Order was submitted.
** Delivery timelines are estimates, see further details below.
*** We reserve the right to impose redelivery charges where your Order is not accepted at the address supplied to us on the confirmed date of delivery. Please note that the Cash on Delivery service is available for free
Although we are strongly committed to delivering in the timelines estimated in our Order confirmation or displayed on our Website or above, delivery timelines are estimates only. Time shall not be considered of the essence. Timelines start from Order confirmation. However, if we have not delivered your Order within 30 days of order confirmation, we will provide you with a full refund. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.
Orders are delivered daily excluding UAE public holidays. You must ensure appropriate access for deliveries, including in particular but without limitation on Fridays.